* We are focused - By focusing on our top priorities and following our strategy, we ensure that we deliver what we have promised. We dare to say no. We are consistent and work with innovations to visualize progress. We take care to complete our activities while maintaining a focus on efficiency and cost control. Focus means being consistent and persistent!s us.

* We communicate - We use our communication channels proactively and everyone is involved - customers, employees, owners and other parties. Our communication is close and we have a structured communication plan - both daily and "crisis" plans. We are ready to use different communication channels - the message is important. We are open and transparent in our communication

* We are team players - Good business requires good teamwork. We work as a united team. We engage each other and give feedback, and we are ready to receive feedback. We are curious, we listen and we provide answers. We respect and trust the good intentions of our colleagues. We resolve differences through negotiation. We share information and experiences and support each other when necessary. We work towards a common goal.

* We make things easier -All our clients have a dedicated contact person for communication. We understand what creates value for our clients. We follow the described processes and improve them by constantly increasing their efficiency. We are open-minded and dare to change, but never compromise quality.

* We take responsibility - Taking responsibility is important to be able to cover all our areas of responsibility and promises. Taking responsibility is important both in supporting colleagues and maintaining good relations with suppliers. Taking responsibility means making sure that we understand the expectations of each party and that the solutions we offer meet those expectations. We keep our promises and report any issues that arise. Taking responsibility means specifying expectations in detail. Rather, we give people the opportunity to make their own decisions - even if the results are not always as expected. Through decision-making, we can learn, develop and improve the result. Decision-making teaches and develops us.